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marilyn sherman | food-service fanatic
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Program Descriptions
Whose Comfort Zone Are You In?” | 60-min keynote
    Flagship program inspiring people to get out of their comfort zone and achieve
    more out of their work and life. Topic includes goal setting, overcoming
    obstacles and having a clear vision of success. This keynote is all about Strategies
    for personal and professional success delivered in a fun, informative way.

“Why Settle for the Balcony? How to get a Front-Row Seat in Life!” | 60-min keynote
    Life is too short to be stuck in the balcony or even settle for general admission. It’s
    time to get a front-row seat with the right attitude, initiative and service to
    others. This session can also be called ‘How to stay Front-Row Positive in a
    Balcony Negative World’.

“Communicating for Results; From Conflict to Cooperation!” | 90-min workshop
    This high content workshop teaches people how to communicate more
    effectively in order to reduce unnecessary conflict in the workplace. Attendees
    will have the skills necessary to handle difficult conversations and difficult people
    with confidence, credibility and grace.

“Which V Are You? Navigating Change with a Positive Mindset” |
2-hour workshop
    When organizations go through any change, people default to either being a
    Victim, Vacationer or a Volunteer. This interactive workshop shows how
    detrimental it is to have a negative mindset towards change. Attendees leave
    with very specific tools to navigate change thus increasing chances of the
    change being successful.

“Front-Row Service; Increase Tip Percentage & Check Average in your Restaurant”
    This program is all about the do’s and don’ts of customer service in food service.
    Customers and guests want to feel like a VIP and this program teaches how to
    deliver consistent, Front-Row Service.
Partial List of Clients in Food-service

“Whose Comfort Zone Are You In?”
- Starbucks Coffee Company
- Women’s Foodservice Forum Annual Leadership Conference
- Ecolab Women’s Affinity Group
- Meadowland Dairy/Dean Foods
- Mid-Atlantic Dairy Association
- Brinker International Home Office Lunch and Learn
- Chartwells K-12 and C and U Managers conferences (Compass Group)
- Chili’s Bar & Grill General Manager Convention

“Why Settle for the Balcony? How to get a Front-Row Seat in Life!”
- National Association of College and University Foodservice Managers
- Society of Foodservice Management
- Women’s Foodservice Forum Annual Leadership Conference
- Coca-Cola Women’s Summit 1100 top women leaders

“Communicating for Results; From Conflict to Cooperation”
- Women’s Foodservice Forum Annual Leadership Conference
- Sodexo Talent Acquisition Group
- Pizza Hut General Managers Conference and follow-up tele-conferences
- Sunny Fresh Foods Managers conference
- Restaurant Facility Managers Association Annual Conference

“Which V are You? Managing Change with a Positive Mindset”
- Sysco IT department, Sysco Headquarters
- Valley Foods Annual Convention
- Meadowland Dairy/Dean Foods
- LSU Dining Services
- Yum! Brands Dallas Headquarters
- Purdue Dining Services​
- Kerry Foodservice Soultions​

“Front-Row Service; How to Increase Tip Percentage in your Restaurant!”
- Northern Michigan University Dining/Retail Group
- Council of Hotel & Restaurant Trainers
- National Restaurant Association
- Claim Jumper Restaurant
- The Johnny Rockets Group, Inc.
- Port of Subs​
Partial List of Client Testimonials in Food-service
“Marilyn’s energy and obvious passion for her subject matter make it clear that she is a true expert in the field of hospitality. If only 25% of the attendees at our Company-Wide Conference embrace Marilyn’s passion for hospitality, the results will show in our business growth. It is my hope that everyone left our conference with a renewed commitment to exceeding our Guest’s expectations! Thank you for inspiring and motivating us Marilyn!”
- President, International Division, The Johnny Rockets Group, Inc.

​​"I would highly recommend Marilyn for any event where you want to challenge the status quo, get people out of their comfort zones and think differently! Her humor, combined with her innate ability to connect with a crowd of 30 or 3000 is unparalleled. Audiences love her, respond to the messages she delivers and act on her call to action. She delivers what many keynote speakers don't or can't deliver!"
- Corporate Director, Strategic Solutions at Compass Group, North America

"Brinker International hired Marilyn to speak at one of our leadership conferences. Marilyn does an exceptional job capturing an audience and keeping her material relevant. Marilyn is a polished speaker who keeps her presentations fun and very interactive. I look forward to the opportunity to watch her present again!"
- Food Service Director, Central Market at HEB

"First experienced Marilyn at a National conference and she made such an impression, I knew we need her at our Regional conference so that her amazing message could be taken down to the next level. She is amazing and continues to network with folks to this day."
- Director ISU Dining, Iowa State University

"Marilyn spoke at the Council of Hotel and Restaurant Trainers conference last year in Austin, Texas, and from the moment she started her presentation, it was as if someone had flipped an "energy" switch in the room. Her engaging personality and wonderful stories genuinely connected with the audience, and even though she was scheduled in a tough slot in the afternoon right after lunch, the attendees were listening closely and really paying attention. All in all, she was one of the best keynote speakers we have ever had."
- Director of Recruiting and Training, Ivar's Restaurants

"Marilyn is one of those truly special, unique individuals that stands out because of her great ability to connect with and inspire others. I've known her for a few years and have had the pleasure of hearing her speak at SFM and WFF. It doesn't what matter what level you are, her message of getting out of your comfort zone and "in the front row" resonates...and she is genuinely interested in helping others both professionally and personally!"
- Director of Equipment Innovation, PepsiCo; SFM Board of Directors

"I have known Marilyn Sherman for several years and first saw Marilyn's presentation at a Women's Foodservice Forum conference. Marilyn is highly engaging, motivating, and presents practical information in an energetic manner. Marilyn's presentations compell people to take action and move on items to get their lives and careers going! Marilyn's presentations would be an asset to any organization."
- Sr. Sales Manager, PepsiCo Foodservice

"Marilyn has worked we me several times at Kraft Foods. She is outstanding in Motivational Speaking and my team always gives her great reviews. She is personable and her content is always outstanding. I would recommend her highly for you to use for your business needs."
- Vice President National Accounts, Mondelez International

"Marilyn has a sparkling presence. She is full of positive energy. Her talks at the Women's Foodservice Forum annual conference are so popular and beloved that it's hard to get a seat. That's why they keep inviting her back year after year. She is a gifted speaker and storyteller who will make you laugh, make you think, and inspire you to take a front row seat in life."
- Restaurant Executive Recruiter, Vice President, Wray Executive Search

"Thank you for sharing your insights on networking with our organization during our region road show. I have received several unsolicited compliments not only about our organization’s commitment to employee development, but our willingness to invest in such an inspired and insightful speaker. You really gave them a different, more holistic perspective on the importance of networking for personal and professional advancement. And, as always, you delivered the message with great flair and imagination! Thanks again."
- President, Kraft North America Foodservice​​​​

Training Objective: To deliver motivating and engaging programs inspiring people to reach higher levels of success, reduce unnecessary conflict in the workplace and adapt to change with a positive mindset.

Desired Outcome:
Participants of the training will have the tools and inspiration to take on challenges with a renewed sense of encouragement, hope and inspiration. In addition, you can expect attendees to be more focused and have more passion for their work and life.
Contact Sarah for more information: 913.498.9775
customized industry programs: